Warranty Policy
12 Month Warranty Policy
All products at BZB Industries Pty Ltd are backed by our 12 Month Manufacturers Warranty from the date of purchase. Every product undergoes a Quality Inspection at BZB Industries Pty Ltd before being sent to our customers to ensure High Quality Standards are met. You as "the purchaser" are entitled to have the goods repaired or compensated for damages due to a manufacturing fault at our discretion.
If for some reason your product arrives damaged from transportation Please Take Photos and Send them to us Immediately so we can claim the transportation insurance and you can receive a replacement or be refunded.
If for some reason there is a manufacturing fault we will either replace, repair, refund or compensate accordingly at our discretion.
What is NOT covered:
Accidental or Deliberate Damage During Installation. We recommend using a licensed vehicle accessory installation company to have your product fitted to cover this. BZB Industries Pty Ltd will not be held liable for damages or injury incurred from self installation.
Any damages caused by misuse, poor rust maintenance, punctures in canvas, weather, condensation, mould are not covered.
If you simply decide you do not want the product any more we cannot accept returns after the product has been opened, removed from box or installed.
Modifications made to the product or Faulty Installation.
We will not cover Improper use of the product.
Snapped Zippers after Forcing them.
Loss or Theft. Once your goods are delivered, whether you have signed for them or choose to have them left in a safe place, they are your sole responsibility.
If you 'Pick Up' we do not cover any damages in transit.
Wear and Tear
UV Damage
Wind Damage
Damages caused in shipping (BZB Industries Pty Ltd are not responsible for the goods once they are in possession of the courier and will not be held liable for any damages caused in transit)
Contact Us
If you have any questions regarding our Warranty Policy, Please contact us at admin@bzbindustries.com.au